Support

We're here to help.

Frequently Asked Questions

Does my data sync across devices?
iPhone / iPad: Yes. If you're signed in to iCloud, WorkLog automatically syncs your jobs and logs across your iPhone and iPad via iCloud (CloudKit). No separate account is needed. You can check the sync status in Settings. Android: No. WorkLog for Android keeps data on the device only and does not sync between devices.
Is my data backed up?
iPhone / iPad: WorkLog stores data on your device and, if you use iCloud, in your private iCloud. It's also included in your iPhone's iCloud or iTunes backup if you have backups enabled in iOS Settings. Android: Android's Auto Backup copies the app's data into your own Google backup, according to your device's backup settings. A shift that is currently running is not included.
How do I restore a purchase?
Go to Settings in the app and tap "Restore Purchases". iPhone / iPad: Make sure you're signed in with the same Apple ID used for the original purchase. Android: The app re-reads your purchases from Google Play; use the same Google account.
Can I transfer my data to a new phone?
iPhone / iPad: Yes. When you set up a new iPhone and restore from an iCloud or iTunes backup, WorkLog and all your data will be transferred automatically. Android: Restore your Google backup when you set up the new phone, then install WorkLog; your jobs and logs come back with it. A shift that was running is not carried over.
How do breaks work?
When editing a log, you can add break durations. These are automatically subtracted from your total working hours. Use break presets for quick entry.
Can I use different currencies for different jobs?
Yes. Each job can have its own currency and hourly rate, making it easy to manage international clients or jobs with different pay structures.
How do I export my timesheet?
On the Home screen, set your desired time filter, then tap the share button. A formatted text report will be generated and you can share it via any app (email, Messages, etc.).

Still need help?

Send us an email and we'll get back to you as soon as possible.

Email Support